Support & Advice

CHINAM isn’t just put the product in the box and deliver to you. We deeply understand customers' needs. To boost your confidence, we provide an excellent consultation services before you make the decisions and will assist you throughout the working life of your product.


We are honored to help you accomplish your mission by providing exceptional service. Our support team will support you over the phone or email with all your product related questions.


Providing a comprehensive pre-sales and after-sales services to our customers is a key element to our continued success of being the leading professional equipment store in Hong Kong. We'd like you to tell us about your experience at any A/V products, it will help us know what we are doing right and where we might improve. Your opinions, comments and ideas are important to us and do make a difference. Please email or call us to tell what you think of our services and products - good or bad - and to let us know your ideas about how we could make our services even better.